Support
Welcome to our support page where you can receive technical assistance with your Continuing and Professional Education course. If you're unable to find a solution to the technical issue you're encountering, please contact our FIU Canvas Help team so that they may assist. When contacting support, please ensure you provide screenshots of the issue.
Beginning July 20, 2026, Multi-Factor Authentication (MFA) will be available for all CPE Canvas users to set up for additional security of your accounts.
To ensure you can continue accessing your CPE Canvas account without interruption, please review and complete the setup process before August 17, 2026.
For step-by-step instructions on setting up MFA, please refer to the
Multi-Factor Authentication Setup Guide.
If you experience any issues setting up MFA or accessing your CPE Canvas account, you can use the information below to contact us. Our Support Services hours of operation are: FIU Canvas Help Telephone: 305-348-3630 Monday - Friday from 8am - 8pm Multi-Factor Authentication in CPE Canvas – Action Required
Email & Live Chat Support
7 days a week
Email Us
Canvas Live Chat and Ticket Support
Within Canvas using the "Help" icon
24/7 Phone Support
Toll-Free: 1-877-3-ELEARN
Canvas Phone Support
24/7Office Support (On Campus)
Modesto A. Maidique Campus
11200 S.W. 8th Street, Miami, Florida 33199.
MANGO Building, 5th Floor